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Login issues on the Finary app

Accessing our mobile app requires an email address, a password, a 2FA (if you have enabled it) and a PIN code.

Pierre-Luc Schaming avatar
Written by Pierre-Luc Schaming
Updated over 2 years ago

Invalid password

If you forgot your password, you will need to reset it on our website.

  1. Open a browser and go to this address: https://app.finary.eu/en/login/forgot

  2. Enter the email address used to create your Finary account

  3. You will receive a link in your email inbox

  4. Click this link and setup your new password

  5. You can now use your new password to sign-in in the app

Invalid PIN code

If your PIN code is invalid, you should uninstall the app. Once you reinstall it, you will be able to set up a new PIN code once you have signed-in again.

Invalid 2FA code

To reset your 2FA, please reach us at [email protected]

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