When you connect a bank or financial institution through Powens, you have the option to choose which accounts you want to sync.
Access the list of accounts connected via Powens
Go to your account settings, then to Synchronized accounts (direct link if you are on the webapp)
Select the desired institution
Select Manage connection (not Synchronize, which only refreshes the accounts you have already granted access to)
If the connection is done via Powens, you will be redirected to their interface. Choose Modify accounts.
Follow the instructions below
All of my accounts are listed
Make sure the ones you would like to synchronize are checked
Uncheck the other ones
Your accounts will be synchronized soon
Some accounts are missing
Under the list, the question Any additional accounts from this institution? and the + Connect more accounts button are displayed
Click the button to add the missing account
Follow the instructions. The bank might need an additional authentication.
Confirm by clicking Finish.
All accounts will be updated soon.
I don't see the "Connect more accounts" button
Click Cancel, then Reconnect and enter your credentials again. If the accounts are still missing after that, this account is not currently available for synchronization. Either Powens does not support this type of account, or there is a temporary problem on the platform. We invite you to add this one manually.