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Why did my crypto market order (buy, sell, or swap) failed on Finary Crypto?

Learn why a market order can fail and how to successfully retry on Finary Crypto.

Anna avatar
Written by Anna
Updated today

🔎 What is a market order?

When you buy, sell, or swap a cryptocurrency on Finary Crypto, a market order is placed. This means you are asking our partner, Bitstamp, to execute the trade immediately at the best available price.

  • Unlike a limit order, you do not set a target price.

  • The order is executed as soon as a counterparty is found.

  • This is the fastest way to execute a trade, but it depends on market liquidity (the number of buy and sell orders available at a given time).


🤔 Why can my order fail?

Sometimes, your transaction may not go through and you will see an error message in Finary.


The most common reason is a lack of liquidity on the trading pair (e.g., LINK → BTC).

  • If there are too few buy or sell orders available, the gap between prices becomes too wide.

  • To protect you from an unfavorable execution price, Bitstamp blocks the market order.

👉 In other words: there aren’t enough immediate counterparties to execute your order at the current market price.


💡 What should I do if this happens?

Here are our recommendations:

  • Try again later: liquidity changes quickly, and it’s common for an order to go through a few minutes or hours later.

  • Stay tuned for improvements: we’re continuously enhancing the Finary Crypto trading experience. Limit orders (where you set your own target price) are currently under consideration.


✅ In summary

  • Your crypto orders on Finary Crypto are executed via our partner Bitstamp.

  • A market order can fail if liquidity is too low on a given pair.

  • Simply try again later when liquidity improves.

  • We are working on new features (like limit orders) to improve your trading experience.

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