Not enough transactions
The scanner needs at least 3 occurrences of the same transaction over the past 6 months to detect a recurring expense. If you recently connected a new bank account, your synced history may not yet include enough transactions.
Example: you connect your account on April 1st. The scanner retrieves your recent history, but depending on your bank, only 1 or 2 payments of a monthly subscription are included. You'll need to wait for the next months to reach the 3 required occurrences.
The scanner doesn't run in real time
The scanner automatically re-analyzes your accounts every few days. If a new transaction was just synced, it will be picked up on the next analysis, not immediately.
After connecting a new account, allow 1 to 2 weeks before your recurring expenses are detected (time for enough transactions to sync and for the scanner to analyze them).
Irregular payment dates
The scanner expects relatively regular payment dates (± 3 days for a monthly payment). If your bank records dates irregularly (e.g., the 7th one month, then the 9th the next), detection may require more transactions to confirm the pattern.
What to do if a recurring expense is still not detected?
If after 2 weeks and at least 3 visible transactions in the Budget section, a recurring expense is still not detected:
Check that the relevant account is visible in your Budget filters.
Check that the transactions for this subscription appear in your transaction list.
If everything looks correct and the expense is still not detected, contact us via chat with the subscription name, amount, and bank account involved.
For a detailed explanation of how the scanner works (grouping, tolerance, confidence score), see our article Use the Budget Scanner.