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• Connection problems on the Finary app

  Accessing our mobile app requires an email address, a password, a 2FA (if you have enabled it on our website) and a PIN code (that you setup directly in the app). What should you do if you lose one of these authentication factors? Invalid password If you forgot your password, you will need to reset it on our website. Open a browser and go to this address: https://app.finary.eu/en/login/forgot Enter the email address used to create your Finary account ![](https://storage.cSome readers

• Some assets are missing in the mobile app

  You can't find some assets in the mobile app? That's perfectly normal because some asset classes are only addable through our website. Assets available on our mobile app Checking accounts: synch only (UK and US banks not available for now); Brokerage accounts: synch only; Savings accounts: synch only; Real estate: buildings only; Loans: synch only; Life insurance: synch only; Cryptos: exchange synch only; Other assets AsseSome readers

• Access Finary Plus in the mobile app

  You did subscribe to Finary Plus on our website and you can't access your Insights in the mobile app? Finary Plus Insights are not available in the iOS app yet but you can access them on our website. We are looking for the best way to implement this feature so feel free to share your ideas with us at [email protected]Some readers

• Finary on Android

  Finary wealth management app AndroidSome readers

• Setup your PIN code, Touch ID or Face ID

  Setup your PIN code Following our app installation and your first sign-in, you will need to setup your PIN code. This 4 digits PIN code is an additional layer of security that protects the access to your data in Finary. To set it up, follow these steps: Install the Finary app; Sign-in to your account or create a new Finary account; Enter your PIN code (tips: don't use an obvious PIN such as 1234 or your birth year); Confirm your PIN code; You can now access the FinarySome readers