We have a solution for you!
You have access to your back-up codes
You can use a back-up code to login in replacement of the 2FA code. The back-up codes were given to you during your 2FA activation.
Go to your settings menu, in the Security submenu.
Click on Disable
Enter a backup code and your password to disable the current 2FA.
Your 2FA is now disabled.
You don't have access to your back-up codes
Contact us at [email protected]
You have access to your back-up codes
You can use a back-up code to login in replacement of the 2FA code. The back-up codes were given to you during your 2FA activation.
Go to your settings menu, in the Security submenu.
Click on Disable
Enter a backup code and your password to disable the current 2FA.
Your 2FA is now disabled.
You don't have access to your back-up codes
Contact us at [email protected]
Updated on: 18 / 11 / 2021